What is Pet Supplies Plus’ returns and exchanges policy? Knoji

Be aware that the item need to be new or unused, in its original condition, and in the original box, including the accessories, all parts, and packaging. We must be contacted to request an authorization number for return along with shipping guidelines. Include an original invoice along with your return, and write your RA# clearly on the outside of the packaging along with the packaging slip. Please let us know why we return our product so we can improve our services. Pet Supplies Plus doesn’t allow returns by mail, regardless of whether you purchased the item online and shipped it to your residence. I just had my son’s youngesst guinea pig die today.

To see if they have updated their free returns & exchanges policy since then. It’s best to show your original receipt when making a return at Pet Supplies Plus, though the store may be willing to process the return without a receipt. Store managers have final authority over whether or not to accept a return. Please be sure to check your Promotions, Spam and Junk folder to make sure the password reset email did not go there. If you did not receive an email, that may mean that you do not have a website account setup. You can try and register for a new account or if you are unable to, please fill out the contact us formand our Neighbor Service team will assist you in resetting your password.

Knoji is a social discussion platform that’s 100% free to use. Based on our last check on February 10, 2022, Pet Supplies Plus was not offering international shipping policies. Check the full discussion for updated information.

Autoship is a service that allows you to conveniently receive regular deliveries on your schedule. With Autoship, you’ll save big on your first order. Future orders will automatically receive the current sale pricing, plus an additional 5% off an eligible products. Online orders will be delivered by a team member from your local store or a local delivery partner.

However, if you would like to inquire upon the status of an existing refund, please contact us at [email protected] Double K – Double K returns are subject to a restocking fee of up to 22.5% of the original product price. Return shipping is the sole responsibility of the purchaser. Without your receipt or Preferred Pet Club number, the store may still accept your return , but you’ll likely receive your refund as store credit.

If the order has been placed, but not yet delivered, please call your local store for assistance. We ship pharmacy items directly noel leyva to your doorstep. You do not need to live within 7 miles of a Pet Supplies Plus store to qualify for prescription delivery.

If you need a pharmacy item and a non-pharmacy item, you will need to complete two separate transactions. All pharmacy food and treat products ship free. Other orders will only receive free shipping if each transaction is greater than $35. We have partnered with Vetsource to fulfill prescription medication and food orders.

If I consider all the 20lbs food bags that I purchased so far, I should had received 2 or 3 bags already. I can only assume this “rewards” program is a SCAM and the corporate office needs to do something about this. Return requests will be accepted from a period up to thirty days of when you received your item. Returns may also be subject to an additional restocking fee depending on the item.For questions about specific return eligibility or to initiate a return, please contact us at [email protected] Keep the shipping receipt and the tracking number as proof of the return delivery. We cannot be held accountable for returning packages damaged or lost by the company that shipped them back.

Please make sure that the individual picking up your order brings identification and original form of payment. Earn free product from select brands after qualifying purchases. Neighbor Rewards Program benefits are now part of Pet Supplies Plus Rewards. Your progress in the Neighbor Rewards Program will be carried into Pet Supplies Plus Rewards.

For example, if you buy a three-dose pack of Frontline and use only one dose, you can return the remaining doses as long as you have your receipt. Please select an address from address autocomplete options. Sorry, there are no stores found matching your search. Cannot be for treatment of fleas, ticks, mites, or mange. No flea dips of any kind may be applied in the grooming salon.